Beyond Service
Beyond Service significantly extends the standard service functionality of Microsoft Dynamics 365 Business Central. With features like copying service orders, customizable text templates, comprehensive free text fields for problem and solution descriptions, and advanced service item management with images, attributes, and operating hours history, you unify service handling from intake to billing – for less duplicate work and more satisfied customers.
Seamlessly integrated into Business Central – as it should be
Transform service into a competitive advantage
Turn every service order into a professional, traceable process that your team actually enjoys using. From order intake to billing – everything documented, everything traceable.
Eliminate duplicate work, amplify efficiency
Stop typing the same information over and over. With text templates, copy functions, and smart templates, your service team becomes significantly faster – without quality loss.
Real support from real service experts
Get detailed documentation and direct support from developers who work with service processes daily – because we understand what matters in practice.
Features that simplify your service routine
Beyond Service provides you with all the tools to optimize and professionalize your service processes.
Copy service orders
Duplicate service orders, quotes, invoices, and credit memos with one click. Recurring service work becomes child's play.
Text templates & free text fields
Use customizable text templates for standardized documentation. Capture problem descriptions, solutions, and internal notes in comprehensive free text fields.
Advanced service item management
Store multiple images per service item, manage attributes, operating hours history, manufacturers, groups, and types – all in one place.
Mobile service app integration
Access service orders on mobile devices with the Power Apps-based service app. Your technicians have all information on-site – including images, attributes, and history.
Built for modern service teams
Beyond Service was developed to solve the daily challenges in service organizations.
Optimized user interface
Cleaner, more organized work sheet with all relevant information at a glance. Direct creation of service orders from service items saves valuable time.
Service specifications
Define predefined service specifications that can be applied in orders. Standardize your processes and ensure consistent quality.
Location as service vehicle
Mark locations as service vehicles and keep track of spare parts and materials in your field service vehicles.
Comprehensive API
Integrate external systems and mobile apps seamlessly via our comprehensive API. Service orders, items, resources, and more – everything programmatically available.
Pricing Plans
Frequently Asked Questions
Everything you need to know about Beyond Service
Docs ▼
Have questions about Beyond Service?
Our team is happy to answer your questions and support you in optimizing your service processes.
Contact us now
Perfectly compatible
These products also fit your needs
Ready for more efficient service?
Start with Beyond Service today
Test Beyond Service free for 30 days and experience how simple professional service management can be.