Somebody does your IT on the side. And today they are off sick.
An account needs creating, a certificate is expiring, a machine will not join the network. In a mid-sized company that often hangs on one person whose actual job is something else - and on what they carry in their head.
Maxworx is our recommended partner for IT operations - in business since 1999 and, as a Microsoft Solution Partner, set up to run modern Microsoft environments.
In operations: Microsoft 365 and the desktop
Accounts, rights, devices and mailboxes are run to set standards rather than on request. Add monitoring, a ticket route with a name behind it, and documentation that holds up while someone is on leave.
Mail gateway certificate
expires in 34 days
Onboarding M. Petersen
Account, licence, device
On top of it: Business Central
Your ERP does not run in a vacuum. Sign-in, rights, mailboxes and interfaces all come from the Microsoft environment underneath - and when that is looked after, nobody notices it.
| Building block | State |
|---|---|
| Sign-in via Entra ID | Configured |
| Permission groups | Documented |
| Document sending mailbox | Monitored |
Which services Maxworx takes on and what stays in-house is something we settle together with you.
What to expect from Maxworx
Overview first, then standards, then operations - in that order, because the second step guesses without the first.
Maxworx' side
Day-to-day IT operations: Microsoft 365, desktops, monitoring, support, and the documentation that goes with it.
BEYONDIT's side
Business Central and the business processes on it - and what the ERP needs from the environment underneath.
Together we settle which services, response times and responsibilities your house needs. The aim: IT nobody has to think about during the working day.
Questions about working with Maxworx
What Maxworx is, what operations covers, and how responsibilities divide between them and us.
Is Maxworx a BEYONDIT product?
No. Maxworx GmbH is an independent company based in Bad Soden-Salmünster and our recommended partner for IT operations. We make the introduction and bring our view of your Business Central processes.
What does operations cover?
Microsoft 365 and the desktops, monitoring, support through a ticket route, and documentation of the procedures. Which services apply in your case is agreed up front.
Who is responsible when Business Central plays up?
Questions about the ERP and its business processes come to us, questions about the environment underneath go to Maxworx. Which cases go where is settled beforehand, so nobody ends up between two numbers.
What happens after we get in touch?
We work out what you need and put you in touch with the right people at Maxworx. From there Maxworx takes over the stocktake of your IT and the work that follows.
IT operations
Who looks after your IT when nobody is around?
You want IT operations in steady hands, Microsoft 365 run to standards, or a ticket route with agreed response times? Talk to us. We work out what you need and put you in touch with the right people at Maxworx.