Field Service Management for Business Central
Scheduling, mobile execution on site, paperless documentation and real-time ERP integration in one bundle.
Field service in Business Central - in the office and on site
Dispatch and technicians work on the same order
Whatever dispatch moves on the planning board lands in the service order right away. The same board shows your technicians' workload, from a single day to a whole year.
Capture time and parts right at the machine
Technicians see the job, the machine and the customer in the app and record time, parts and photos there. Without signal the app keeps working and syncs once the network is back.
Documented from assignment to signature
Problem, solution, photos and the customer's signature stay with the service order. Every service step is on record for quality assurance and proof.
Plan, capture, document: field service management in Business Central
Dispatch, technicians and the back office work on the same service orders in Business Central. What one records, the others see right away.
Drag the right technician onto the job
On the planning board, you drag open service orders onto the technician with the right skills and the time slot that fits. When an emergency comes in, you move a bar instead of replanning half the day.
Job details, history and parts stock on the phone
Your technicians get everything they need on their mobile device — job details, customer history, parts inventory, and documentation tools. Works offline when connectivity is spotty, syncs instantly when it's back.
Paperless documentation
Clipboards and carbon copies go away. Technicians take photos, create the service report and collect the customer's signature on the device – every step stays traceable on the order.
Who did what and when, recorded on the order
Time tracking and responsibilities on the order show exactly who did what, when, and for how long. That helps you plan and shows customers what was delivered.
How a service order runs through Business Central
Why your field service software belongs in Business Central
For businesses tired of juggling disconnected systems, lost paperwork and frustrated technicians. Planning, field work, documentation and billing all run on the same service orders in Business Central.
From assignment to sign-off on one device
From job assignment to customer sign-off, everything happens on the mobile device your technicians already carry. No more running back to the truck for paperwork or calling the office for customer details.
Forms, photos and signatures, all digital
Clipboards, carbon copies and lost forms are gone. Digital data capture, photo documentation and electronic signatures keep working even at remote job sites.
Dispatch sees what the technician records, right away
Every action in the field instantly updates your Business Central system. Dispatchers see live progress, inventory gets updated automatically, and invoicing happens without manual data entry.
Service reports with photos, timestamps and signature
Handwritten notes become service reports with photos, timestamps and customer signatures. Everything is organized automatically and stored in Business Central for later questions and proof.
One service process, one system
No more data silos or disconnected systems. Planning, execution, documentation and billing flow together in one process – without manual handoffs and with fewer errors.
Usable with gloves on
Built for real technicians working in real conditions. Large buttons for gloved hands, offline capability for remote locations, and intuitive workflows that don't require a computer science degree to understand.
Keep working in a dead zone
Work from anywhere. Without a connection, the app keeps working offline and syncs with Business Central as soon as the signal is back.
The customer sees what was done
Customers get a clear digital service report and sign right on the device. No more chasing signed paperwork or deciphering handwriting.
Beyond Field Service pricing
Let's talk about your field service
We're people who don't just write code – we live it. We know the best software disappears into the background, letting your field teams focus on what they do best — solving problems and delighting customers.
Tell us how a job runs at your company today.
Test and set up Beyond Field Service
Whether you want to test-drive our solution, dive straight into implementation, or discuss your specific field service challenges — our team of people who live code will guide you every step of the way.
How do I test Beyond Field Service in my sandbox?
Install the bundle from Microsoft Marketplace in your sandbox and try it for 30 days with your own data. We'll walk you through the setup.
How do I connect field service management to Business Central?
You install the bundle's apps as extensions directly in Business Central. The technician app, Beyond Mobile Service, talks to your company through its own API with no middleware; our integration guide takes you through the setup step by step.
Do technicians see their schedule in the mobile app?
Yes. Whatever dispatch assigns to a technician on the planning board goes straight into the service order in Business Central, and Beyond Mobile Service reads the order from there. In the app, technicians filter by Today, This week or their planned times.
Personal onboarding from people who live code
Work directly with the team that built the bundle. We know the challenges of your industry and tailor the solution to your workflows and requirements.
Customers and partners
Companies that work with BEYONDIT in Business Central, as customers or as partners.
Marketplace
Try Beyond Field Service yourself
Install Beyond Field Service from Microsoft Marketplace in your sandbox. Whatever your technicians capture on site – times, photos, signatures – then shows up in Business Central right away.